How we handle your info & keep things transparent
Last updated: October 20, 2025
But here's the deal: we're a small architectural studio in Toronto, not some faceless corporation. When you reach out to us about designing your dream space or planning a sustainable project, we're gonna need some info. This policy breaks down what we collect, why we need it, and how we keep it safe.
Bottom line? We respect your privacy as much as we respect good design principles. Your data won't be sold, shared randomly, or used for anything sketchy.
When you contact us: Name, email, phone number, and whatever details you share about your project. Pretty standard stuff.
On our website: Basic analytics like which pages you visit, how long you hang around, what device you're using. We use this to make the site better, not to track your every move.
During projects: If we're working together, we'll obviously need more - address, budget info, design preferences, technical requirements. All the nitty-gritty that helps us create something amazing for you.
We're based in Canada, so we follow PIPEDA (Personal Information Protection and Electronic Documents Act) guidelines. That's the Canadian framework for handling personal info responsibly.
Our measures include:
Look, no system's 100% bulletproof, but we take reasonable precautions and stay updated on best practices.
Our team: Obviously, the architects and staff working on your project need access to relevant details.
Project partners: Sometimes we collaborate with engineers, contractors, or consultants. We only share what's necessary for the work.
Legal requirements: If the law or a court order demands it, we've gotta comply. Hasn't happened yet, hopefully never will.
Nobody else: We don't sell mailing lists, share data with advertisers, or any of that nonsense. Your info stays with us.
Yeah, we use cookies - the digital kind, not the delicious kind (though we do keep those in the studio kitchen).
Essential cookies: These keep the website functioning properly. Can't really turn these off without breaking things.
Analytics cookies: Help us understand how people use the site. We use Google Analytics with anonymized IP addresses. You can opt out if you want.
We don't use advertising cookies or any creepy tracking stuff. Most browsers let you control cookie settings - check your preferences.
You've got options when it comes to your personal info:
Want to know what info we have about you? Just ask. We'll send you a copy.
Something outdated or wrong? Let us know and we'll fix it right away.
Want us to delete your data? We can do that, unless we legally need to keep it (like for tax records).
Don't want newsletter updates or project showcases? No problem, unsubscribe anytime.
We're not digital hoarders, but we do need to keep some stuff for legitimate reasons:
Sometimes we link to other websites - maybe a supplier's site, a magazine article featuring our work, or a partner's portfolio. Once you click away from lunarisaga.info, their privacy policies take over. We can't control what they do, so read their policies if you're concerned.
We might update this policy from time to time - usually when laws change or we add new services. Big changes? We'll let you know via email or a notice on the website. Small tweaks? Just check back here occasionally. The "last updated" date at the top tells you when we made changes.
Seriously, if something's unclear or you've got questions about how we handle your information, just reach out. We'd rather have a conversation than have you worry about it.
Site visits & consultations available outside regular hours by arrangement
Our Studio
1242 Queen Street West
Toronto, ON M6K 1L3
Canada